Privacy Policy

Effective Date: April
Last Updated: 2026

At PA Probate Help, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how information is collected, used, stored, and protected when you visit this website, submit forms, request resources, schedule consultations, or communicate with us through phone, email, or text messaging.

By using this website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect information you voluntarily provide, including:

Personal Information

Name

Email address

Phone number

Mailing address

County or probate case location

Information submitted through probate consultation forms

Information submitted through appointment requests

Information submitted when downloading resources

Automatically Collected Information

We may collect:

IP address

Browser type

Device information

Pages visited

Referral sources

Site usage analytics

Cookies and tracking data

How We Use Your Information

We may use information collected to:

Respond to probate inquiries

Schedule consultations

Provide requested information and resources

Deliver probate education materials

Improve website performance and user experience

Send appointment confirmations or service-related communications

Send requested email or SMS updates when consent has been provided

Comply with legal obligations

Prevent fraud or misuse

SMS Communications and Consent

A2P Compliance Disclosure

By submitting a form and opting into SMS communications, you agree to receive conversational, informational, and appointment-related text messages from PA Probate Help.

Message frequency may vary.
Message and data rates may apply.

You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us directly.

Required A2P Language

SMS consent is not shared with third parties or affiliates for marketing purposes.

No mobile information will be sold or shared with third parties for promotional or marketing purposes.

Email Communications

If you provide your email address, we may send:

Requested educational resources

Appointment confirmations

Follow-up communications

Probate-related information you request

You may unsubscribe from marketing emails at any time using the unsubscribe link or by contacting us.

Cookies and Tracking Technologies

We may use:

Cookies

Analytics tools

Conversion tracking technologies

Session management tools

These tools help improve website functionality, measure performance, and improve user experience.

You may disable cookies through your browser settings.

How We Protect Information

We use reasonable administrative, technical, and physical safeguards to protect information from:

Unauthorized access

Disclosure

Alteration

Misuse

Loss

While no online transmission can be guaranteed fully secure, we take commercially reasonable measures to protect submitted information.

Sharing of Information

We do not sell, rent, or trade personal information.

Information may be shared only when necessary with:

Service providers supporting website operations

Scheduling or CRM systems used to manage communications

Legal or regulatory authorities when required by law

Professional referral partners only when specifically requested or authorized

SMS opt-in data and consent are never sold or shared for third-party marketing.

Third Party Links

This website may contain links to third-party resources or referral providers.

We are not responsible for privacy practices or content on third-party websites.

Users should review those policies independently.

Data Retention

We retain submitted information only as long as reasonably necessary to:

Provide requested services

Maintain business records

Meet legal obligations

Resolve disputes

Enforce agreements

Your Privacy Rights

Depending on applicable law, you may request to:

Access information we have about you

Correct inaccurate information

Request deletion where permitted

Withdraw communication consent

To make a request, contact us using the information below.

Children’s Privacy

This website is not directed toward children under 13.

We do not knowingly collect personal information from children.

Updates to This Policy

We may update this Privacy Policy periodically.

Changes will be posted on this page with a revised effective date.

Contact Us

If you have questions regarding this Privacy Policy or data practices, contact:

PA Probate Help
(215) 452-9415

[email protected]